Regular Rant #3

2012 saw us visit Dunelm Mill for the first time, the store is is Huntingdon, Cambridgeshire, it was one of those shops that sold lots of thing at reasonable prices, in fact we shopped there a couple of times, then towards the end of last year they opened a new one in Cambridge, about 5 miles from home, brilliant, and we visited there a couple of times, especially before Christmas.

Then today, we needed a few things from town and I had ordered something from Argos, a few units down from Dunelm, we decided to pop in and get a few bits, these few bits came to over £50.00, oh dear, anyway, I digress, whilst in there we decided to have a snack for lunch, they have a "nice" coffee shop, so off we went, teh shelves were virtually bare, all they had was Cornish or cheese and onion pasties, no other sandwiches etc.   we asked and were told they had nothing else except a jacket potato, no thank you.

One was heated up, and mine was cold, I prefer mine that way, so we had two pasties two coffees and a packet of crisps, nearly £9.00, now if that was not taking the piss, especially as the coffee mugs were very thin but high to make out your getting a decent drink, over a third of it was froth, then as I started to eat, the bloody pasty was frozen, what on earth are they doing trying to poison people, or break their teeth, either way I wouldn't have been too happy.

I went back to the counter and expressed surprise that the pasties on sale were still frozen, I was surprised to to be told that they were not to be eaten cold and had to be heated up, um, since when, if this was the case why were we not told so at point of purchase, because it is not a policy, that's why, where was all the other food, there were shelves upon shelves empty.

I got the food back and it was stodgy and not really that nice, I wont mention the fact the lettuce was brown, oops, I did, anyway, who loses out, well Dunelm does, from a lack of sales in the coffee  shop, to poor customer service and what that that may lead to, not only did we have coffee that was third froth and very thin cups, so you got a couple of gulps (if your lucky), to frozen food being served up, not good.